At Warragul Family Medicine we endeavour to provide patients with the best and most current treatments, methods, materials & equipment within our resource capabilities to ensure that the patients receive the high quality of service they have come to expect. Here at Warragul Family Medicine we believe that patients come first, and continuity of care is of the utmost importance. Teamwork is highly valued and encouraged within Warragul Family Medicine to promote a harmonious and productive environment.
Home visits, nursing home visits and hospital visits are available where necessary. Private patients, health care card holders, and pensioners receive equivalent quality health care. We do not discriminate according to age, gender, religion or nationality. Acute illness assumes priority of care but our doctors see preventative health care, carry out routine screening tests, and immunization as an integral part of general practice.
Our receptionists represent both Warragul Family Medicine and the Doctors. They are our patient’s first point of contact, both on the phone and in reception. Our receptionists are polite, friendly, helpful, empathetic and patient. The members of our clinic work together as a team. We spend many hours in the work place each week and we strive to make our work environment friendly and supportive. Each one of us is essential for the smooth running of our clinic.
PRACTICE PHILOSOPHY
Our aim is to give our patients the highest possible quality of care, by ensuring excellence in all aspects of our practice. We endeavour to provide patients with the best and most current treatments, methods, materials and equipment within our resource capabilities to ensure that the patients receive the high quality of service they have come to expect. We believe that patients come first. Teamwork is highly valued and encouraged within the practice to promote a harmonious and productive environment. We hold great importance in ethical and responsible behaviour as essential to maintain the trust and loyalty of our patients and staff.