Your medical record is a confidential document
It is the policy of this practice to maintain security of personal health information at all times & to ensure that this information is only available to authorized members of staff.
We abide by the National Privacy Principles available at www.privacy.gov.au/health/index
Collection Notice
Ramjan Health Services Pty Ltd ABN 75 634 732 308 (trading as Warragul Family Medicine (‘we’, ‘us’ or ‘our’) collects personal information about you in order to enable us to provide you with the best service experience possible on the website and for our internal business purposes that form part of normal business practices and for purposes otherwise set out in our Privacy Policy at https://www.warragulfamilymedicine.com.au/.
We collect this information directly from you, and in some cases from other general practitioners, specialist practitioners, or other health professionals involved in your care, always with appropriate consent.
We may disclose your personal information to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all our services to you.
If you are providing information about a child, please ensure you are authorised to do so. We handle children’s personal information with additional care in line with our Privacy Policy. By providing your personal information to us, you give your informed and voluntary consent to its collection, use and disclosure as described in this notice and in our Privacy Policy.
Our Privacy Policy explains:
- how we collect, use, store and disclosure personal information;
- how you may access and correct your personal information; and
- how you can lodge a privacy complaint and how we will respond.
If you would like any further information about our privacy policies or practices, please contact our designated Privacy Officer, Jo Fishwick by calling (03) 5622 2973 or emailing practicemanager@warragulfamilymedicine.com.au.
Health Services Commissioner
The Victorian Health Services Commissioner is able to receive and resolve complaints about the disclosure of health information and access to health information.
National Privacy Commissioner
The National Privacy Commissioner is able to receive complaints concerning privacy issues. Complainants will receive a response within 28 days.
Privacy Hotline: 1300 363 992
Clinic Privacy Policy
A full copy of the Clinic Privacy Policy are available below or by contacting the Practice Manager.